Response 9.x (Build 4024) Upgrade Instructions 10/26/06 IMPORTANT NOTES! - Response 7.x/8.x users cannot install this update. You must first upgrade to 9.x. - You must be on build 4023 (or 4023B or any 4024 version) to install 4024. On the server: Important: please follow these instructions fully to make sure you have the most up-to-date version. 1. Get everyone out of Response. 2. Do a full backup (***VERY IMPORTANT***) of your SQL database AND the following directories in "...\colinear\r4w": - data - programs 3. Download and unzip the file: http://www.colinear.com/download/r9/4024_Update.zip 4024_Update.zip contains: Response.vd7 Data4024.zip PBXPhone.bmp eCheck.bmp 4. Copy "Response.vd7" to "...\colinear\r4w\programs" 5. Copy "*.bmp" to "...\colinear\r4w\bitmaps" 6. Extract data4024.zip to "...\colinear\r4w\data" (be careful to extract to the specified folder) 7. Run the utility program "chgfiles.vd7" ** In Windows Explorer, go to the \r4w\data directory and double-click on chgfiles.vd7 to run it. A login box will appear when it first starts. Enter the required information and click 'Ok.' This program may take several minutes to run, especially this build which updates SYSOENT. **Multi-Company users must be careful to run this program only once. Single Company users may run it multiple times without causing any problems. 8. Start Response by executing the Response.vd7 and test to make sure that everything is working properly.