Response 9.x (build 4023) Upgrade Instructions: IMPORTANT NOTES! - Response 7.x/8.x users cannot install this update. You must first upgrade to 9.x. - You must be on build 4021 to install 4023 (ie. okay to skip 4022). On the server: Important: please follow these instructions fully to make sure you have the most up-to-date version. 1. Get everyone out of Response. 2. Do a full backup (***VERY IMPORTANT***) of your SQL database AND the following directories in "...\colinear\r4w": - data - programs 3. Download and unzip the file: http://www.colinear.com/download/r9/4023_Update.zip 4023_Update.zip contains: response.vd7 Data4023.zip 4. Copy "Response.vd7" and "RptSch.vd7" to "...\colinear\r4w\programs" (overwriting the older version) 5. Extract Data4023.zip to "...\colinear\r4w\data" (be careful to extract to the specified folder) 6. Run the utility program "chgfiles.vd7" ** In Windows Explorer, go to the \r4w\data directory and double-click on chgfiles.vd7 to run it. A login box will appear when it first starts. Enter the required information and click 'Ok.' This program may take several minutes to run. **Multi-Company users must be careful to run this program only once. Single Company users may run it multiple times without causing any problems. 7. Start Response and test to make sure that everything is working properly.