R4W 8.1 (build 3055) upgrade instructions: IMPORTANT NOTES! - Response 6.x/7.x users cannot install this update. You must first upgrade to 8.0. - You must be on build 3054 (or 3054a/3054b) to install 3055. On the server: Important: please follow the instructions fully to make sure you have the most up-to-date version. 1. Get everyone out of Response. 2. Do a full backup (***VERY IMPORTANT***) of your SQL database AND the following directories in "...\colinear\r4w": - data - programs 3. Download and unzip the file: http://support.colinear.com/download/r8/3055_Update.zip (which contains Response.vd7, Data3055.zip, Bitmaps3055.zip) 4. copy "Response.vd7" to "...\colinear\r4w\programs" 5. Extract Data3055.zip to "...\colinear\r4w\data" Data3055.zip contains: filelist.cfg vendor.int leads.int custlog.int callschd.int slsrules.int leadset.int chgfiles.vd7 referral.int secupdate.fil 6. Extract Bitmaps3055.zip to "...\colinear\r4w\Bitmaps" Bitmaps3055.zip contains: reverse.bmp custlog.bmp custlog_order.bmp custlog_mailing.bmp custlog_shipment.bmp custlog_note.bmp custlog_phone.bmp custlog_maint.bmp custlog_payment.bmp custlog_item.bmp 7. Run the utility program "chgfiles.vd7". NOTE: Running chgfiles.vd7 multiple times will NOT cause any problems. So if you ran chgfiles as part of an earlier 3055 build, run it again. In Windows Explorer, go to the \r4w\data directory and double-click on chgfiles.vd7 to run it. A login box will appear when it first starts. Enter the required information and click 'Ok.' This program may take several minutes to run. **Multi-Co users should run this program only once from the \data\ directory 8. Start Response and test to make sure that everything is working properly.